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Have you had doubts? Do not worry! In this section you will find all the answers to your questions. Browse through the tabs according to the type of question you need to solve, open the answer to your question. If you cannot find the answer you are looking for, we will be happy to assist you through the telephone at 01356 625400, by sending an email to info@northern-hotel.co.uk or through the contact form on our contact page.
Bookings can be made online by calling 01356 625400 or emailing info@northern-hotel.co.uk. You can also book directly through the website by visiting our hotel rooms page. When you next make a booking, we guarantee that you will always receive the best possible rates providing you book directly through the hotel website, or via the hotel reservation desk. This is our best rate guarantee to you.
You will be able to check your booking details on the confirmation email sent to you after the reservation has been made.
Bookings can be amended or cancelled by calling us by calling 01356 625400 or emailing info@northern-hotel.co.uk.
Group bookings can be made by calling us directly on 01356 625400.
All bookings must be made in advance.
Check in is from 2pm, and check out is by 11am the following day.
Early or late check-out isn’t always available. Please contact The Northern Hotel directly in advance and we will be able to advise you. Contact details for The Northern Hotel can be found the contact page.
No there are no discounts available, however booking directly with us can be cheaper than on any other big name travel sites like Expedia and Booking.com. We also some have special offers like complementary breakfast available on special occasions. Please visit our Facebook page to know more.

Mon – Fri 7am until 9am / Saturday & Sunday 8:30am – 10am.

Our dinner service begins at 5pm with last seating at 8pm all week.

It is advisable to make a reservation for dinner prior to ensure that you are able to dine at your preferred time.
We would be happy to cater to special dietary requirements and adapt our offering accordingly, just let us our waiting staff know of your intolerances.
Our reception is manned from 7am to 11pm.
Of course. A member of our team will be available to check you in upon your late arrival. Please use the contact details on the contact page to let the Hotel know in advance if you will be arriving after 11pm.
The Northern Hotel has an average of 5 stars from Google Reviews.
The Northern Hotel has a specially-adapted room allowing easier access for customers with disabilities. It comes with an adapted bathroom with walk-in shower facilities; however it is best to check with the hotel directly before booking. There are emergency assistance alarms located by the bed and in the bathroom.

A cleaning fee of £15 will be applied to cover the supplementary cost of cleaning following checkout. This charge does not apply to guide dogs. Pets must be in a crate while housekeeping or other hotel employees are in the room. Alternately, guests can contact the housekeeping department to arrange for a convenient time for daily service while the pet is absent.

Pets should be leashed while on hotel property other than when in the guestroom or suite. Pet must comply with local legislation requirements. Pets are not allowed in any food and beverage outlets areas within the hotel. This policy does not apply to guide dogs. Guests must always clean up after their pet on hotel property and in the neighbourhood. Failure to comply could result in fines as per local by-laws.

The Northern Hotel has car parking available for residents. Please contact us to make a parking reservation.
High speed Wi-Fi is available on a complimentary basis.
All rooms at The Northern Hotel offer en-suite bathrooms.
It is forbidden by Scottish Law to smoke on the premises out with the designated smoking areas clearly signed.
Contact us directly on 01356 625400 and we will be able to assist with locating any lost items.
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